Frequently Asked Questions

Have a question about trade shows and exhibits? We'll answer any topic. Heck, you can even send a suggestion our way.

Take a moment to explore our Most Frequently Asked Questions. If you don't see your question or you need more information, please send us an email or give us a call.

Island Exhibit Designs

  1. Specifically, what is an Island Exhibit?
  2. Can an island exhibit be reconfigured into other configurations such as an inline or another island?
  3. I reserved a 20' x 30' space for our industry show. I need an island, but I don't have the budget to purchase one this year. What are my options?
  4. I don't see an island that appeals to me or matches my exhibit marketing goals. Can you design one just for me?
  5. What are the typical show regulations regarding island (and peninsula) exhibits in the United States?

Exhibit Design Search Tips

  1. What is Exhibit Design Search?
  2. With over 1800 displays in Exhibit Design Search, where do I start?
  3. Where can I see photos of the designs?
  4. What are the benefits of the My Gallery feature?
  5. What other features are available in Exhibit Design Search?
  6. I have a question about a display. What is the next step?
  7. I'm new to trade shows and have lots of questions about exhibit marketing. Where should I start?

Hand Sanitizer Stands

  1. What are the key differences between Stand Tough Hand Sanitizer Stands and most imported versions?
  2. Do the Stand Tough Hand Sanitizer Stands have a warranty?
  3. What's the availability of the sanitizer dispensers and sanitizing liquid? Can I purchase them separately?

Safety Dividers

  1. Are there infill options other than clear acrylic/plex?
  2. Are custom sizes or shapes available for the safety dividers? What about other aluminum extrusion shapes?
  3. What's the average turnaround time for a safety divider order?
  4. What is the difference between aluminum extrusion and engineered aluminum extrusions?

Modern Inline Exhibits

  1. What is a hybrid exhibit?
  2. What makes Visionary Designs different from your other hybrid systems, such as Perfect 10, Magellan, and Sacagawea?
  3. What are the key features of Visionary Designs?
  4. What is a tension fabric graphic?
  5. I see the product name "SEGUE" in the Visionary Designs gallery? What is a SEGUE display?
  6. How do you clean dye sublimation fabric graphics?
  7. What are the standard booth regulations for most North American trade shows?

LED Lightbox Designs

  1. What are Silicone Edge Graphics (SEG)?
  2. What is different or special about SEG?
  3. What are the benefits of SEG?
  4. Why should I consider the SEGUE Sunrise Portable Hybrid Display?
  5. What are the standard booth regulations for most North American trade shows?

10 ft. Portable Displays

  1. What is a portable hybrid exhibit?
  2. What makes the Symphony Portable line different from other portable displays?
  3. What are the key features of Symphony Portable Displays
  4. What is a tension fabric graphic?
  5. How do you clean dye sublimation fabric graphics?
  6. What are the standard booth regulations for most North American trade shows?

Rental Island Displays

  1. Why should I consider renting vs. purchasing an exhibit?
  2. Will I own the graphics if I rent an exhibit design?
  3. What is a tension fabric graphic?
  4. How do you clean dye sublimation fabric graphics?
  5. Does it ever make sense to combine some rental components with an existing exhibit that we already own?
  6. Do rentals offer more design flexibility and less hassle?
  7. Are multiple show discounts available for rental exhibits?
  8. How will I be assured of a high-quality exhibit and that the graphics will fit correctly?
  9. Is I & D (installation and dismantle) typically included with rentals?
  10. If I choose to use my own labor company are clear setup instructions typically provided?
  11. How will I know that everything is packed up and included in the shipment?
  12. When I rent an exhibit, am I responsible for damages that may occur during the set-up or take-down? If so, what is typically considered wear and tear versus outright damage?
  13. For multiple show rentals, do rental companies offer storage services if I choose to reuse the same graphics?
  14. Am I responsible for coordinating the round-trip shipping of a rental?
  15. How much customization is typically offered with rental exhibits?
  16. Are there rental accessories such as lights, table tops, cases, pedestals, and workstations?

20 ft. and 30 ft. Portable Displays

  1. What is a portable hybrid display?
  2. What makes Sacagawea different from your other hybrid systems, such as Visionary Designs, Perfect 10, and Magellan?
  3. What are the key features of Sacagawea?
  4. Why did you choose the name Sacagawea?
  5. What is a tension fabric graphic?
  6. How do you clean dye sublimation fabric graphics?
  7. What are the standard booth regulations for most North American trade shows?

ecoSmart Sustainable Inlines

  1. Do eSmart Sustainable Displays cost more?
  2. What if I do not see a design I love?
  3. Are these eSmart Displays reconfigurable to different sizes?
  4. What makes an eSmart Display "sustainable"?
  5. Are there eSmart accessories such as lights, cases, pedestals, and workstations?

Rental Inline Displays

  1. Why should I consider renting vs. purchasing an exhibit?
  2. I have reserved a space for our industry show. I need an island, but I do not have the budget to purchase one this year. What are my options?
  3. Are there rental accessories such as lights, table tops, cases, pedestals, and workstations?
  4. Will I own the graphics if I rent an exhibit design?
  5. Does it ever make sense to combine some rental components with an existing exhibit that we already own?
  6. Do rentals offer more design flexibility and less hassle?
  7. Are multiple show discounts available for rental exhibits?
  8. How will I be assured of a high-quality exhibit and that the graphics will fit correctly?
  9. Is I & D (installation and dismantle) typically included with rentals?
  10. If I choose to use my own labor company are clear setup instructions typically provided.
  11. How will I know that everything is packed up and included in the shipment?
  12. When I rent an exhibit, am I responsible for damages that may occur during the set-up or take-down? If so, what is typically considered wear and tear versus outright damage?
  13. For multiple show rentals, do rental companies offer storage services if I choose to reuse the same graphics?
  14. Am I responsible for coordinating the round-trip shipping of a rental?
  15. How much customization is typically offered with rental exhibits?

Budget Portables

  1. How do the panels connect to the frame?
  2. What is the turnaround time for a Quadro S Pop Up if I order one today?
  3. I've searched for pop up displays on the Internet, and the prices are all over the place. To me, they all look the same. Is there a difference?
  4. What is the warranty on the Quadro Pop Up Display?
  5. What makes the Quadro FGS different than the Quadro S Pop Up Display?

Floating Graphic Pop Ups

  1. What is the difference between a Quadro EO and a Quadro S pop up?
  2. How do the panels connect to the frame?
  3. What is the turnaround time for a Quadro EO if I order one today?
  4. I've searched for pop up displays on the Internet, and the prices are all over the place. To me, they all look the same. Is there a difference?
  5. What is the warranty on the Quadro EO Pop Up Display?

Fabric Pop-up Displays (TY)

  1. Are self-locking pop ups a good option for tension fabric pop ups? I have seen them advertised on other websites.
  2. Can I ship the Xpressions Express in its hard rolling case?
  3. After a few shows, my Xpressions skins are starting to get dirty from handling and the dirty show floor. What are my options?
  4. Four questions regarding the Xpressions Express.
  5. I get asked all the time about wrinkles in tension fabric pop-ups and how to eliminate them.
  6. What is the warranty on fabric pop ups?

Intro Fabric Panel Displays

  1. What are the unique benefits of the Intro Folding Fabric Display?
  2. What are the unique features of the Intro Fabric Panel Display?
  3. What components and accessories are available for the Intro?

InCharg Charging Solutions

  1. What are the power requirements for the InCharg Charging Stations?
  2. How are the InCharg Charging Solutions assembled?
  3. What are the benefits to having a charging station in my booth or at my event?
  4. What are the graphic branding opportunities for InCharg Charging Solutions?
  5. How do the InCharg Charging Solutions pack?
  6. What are my options regarding lighting, electrical outlets, laminate colors, and accessories?

Euro LT Custom Modular Exhibits

  1. What is a "Modular Laminate System"?
  2. What are the advantages of a Modular Laminate System?
  3. What makes the Euro LT unique?

iPad and Surface Stands

  1. How are your iPad and Surface Stands/Kiosks different from other Tablet Stands on the market?
  2. What are the advantages of the Rotating Swivel Stop?
  3. Do the iPad and Surface Kiosks include power/wire management?
  4. What accessory and graphic options are available for the iPad and Surface 2 Kiosks?
  5. What are my color choices?
  6. Are multiple quantity discounts available for the Tablet Stands?
  7. Does the iPad locking clamshell fit other touchscreen tablets such as Google, Samsung, and ASUS?
  8. I'd like to purchase an iPad or Surface 2 Kiosk. What's the next step?

Table Top Displays

  1. There are a variety of table top designs with prices ranging from several hundred dollars to several thousand. What are the differences?
  2. Are graphics included with the table top displays?
  3. Will all the table top displays fit on a 6 ft and 8 ft table?
  4. What is the difference between a "full size" and "economy size" table throw?

Aero Overhead Hanging Signs - Old Broken

  1. What's a 2D shape? A 3D shape?
  2. How do Aero Overhead Hanging Signs assemble?
  3. What if I need a shape not shown on your website?
  4. What are the prices for the Aero Overhead Hanging Signs?

Counters & Pedestals

  1. Holy Moly! I just glanced through the Counters and Pedestals. There are almost 200 styles. How do I narrow it down?
  2. Why aren't the shipping cases included in the price?
  3. What laminates do you use?
  4. Do you automatically install grommets for wire and cord management?

Monitor Stands & Kiosks

  1. How do you handle wire management for workstations and kiosks?
  2. Why aren't the shipping cases included in the price?
  3. How large a monitor can a workstation or monitor stand hold?
  4. What is a VESA Monitor Mount? And why isn't the monitor mount included in the price?

Rental Accessories

  1. Why should I consider renting vs. purchasing an exhibit?
  2. Will I own the graphics if I rent an exhibit design?
  3. Does it ever make sense to combine some rental components with an existing exhibit that we already own?
  4. Do rentals offer more design flexibility and less hassle?
  5. Are multiple show discounts available for rental exhibits?
  6. How will I be assured of a high-quality exhibit and that the graphics will fit correctly?
  7. Is I & D (installation and dismantle) typically included with rentals?
  8. If I choose to use my own labor company are clear setup instructions typically provided?
  9. How will I know that everything is packed up and included in the shipment?
  10. When I rent an exhibit, am I responsible for damages that may occur during the set-up or take-down? If so, what is typically considered wear and tear versus outright damage?
  11. For multiple show rentals, do rental companies offer storage services if I choose to reuse the same graphics?
  12. Am I responsible for coordinating the round-trip shipping of a rental?
  13. How much customization is typically offered with rental exhibits?

Banner Stands/Table Throws (TY)

  1. Are outdoor display products able to withstand typical weather conditions like thunderstorms?
  2. Will my graphics fade outdoor?
  3. Can my outdoor fabric graphics be cleaned?
  4. For outdoor banners, do I need one-sided or two-sided graphics?
  5. Any special considerations when designing for an Outdoor Display?
  6. Do outdoor graphics require wind slits?
  7. I searched "banner stands" on the Internet and found some really inexpensive ones and some really expensive ones. I also noticed many different features and options. How do I choose?
  8. Why are fabric graphics, instead of vinyl graphics, suggested for most mid-grade and premium banner stands?
  9. Which one of the banner stands can I use on a table?
  10. What kind of light can I use on a banner stand?
  11. My last banner stand graphic had a lot of glare. Is this normal?
  12. What is the warranty on banner stands?
  13. What is Perma Logo?
  14. The live area for a Dye Sub Applique is a 45" W x 25" H rectangle, and the visual representation of the throw is a circle. Are free-form shapes possible?
  15. Exhibit Design Search lists 6 and 8 ft. standard table throws. How can I order a throw for a different sized table?

Lightboxes & Banner Stands

  1. There are Banner Stands and 3D Banner Stands. What's the difference?
  2. Why are 3D Banner Stands more expensive than Banner Stands?
  3. What if I do not see anything that meets my exact needs?

Virtual & Interactive Displays

  1. Do the interactive kiosks, like the MOD-1710, 1711, 1712, and 1713, include the touchscreen monitors?
  2. BRANDED BLOCKS: Can you change the shape of the game pieces?
  3. BRANDED BLOCKS: Are there touchscreen size options?
  4. BRANDED BLOCKS: Is this a purchase or a rental?
  5. HYPEBOX: Can I put a physical product inside the box?
  6. HYPEBOX: Are three other sizes of Hypeboxes?
  7. HYPEBOX: Does the orientation need to be in portrait?
  8. HYPEBOX: Is this a purchase or a rental?
  9. MAZE GAME: Is this a multi-player game?
  10. MAZE GAME: Can the Maze Game be used on a smaller video output?
  11. MAZE GAME: Can you have switch content on the LED wall?
  12. MAZE GAME: Is this a purchase or a rentaL?
  13. PRESENTATIONS!: Is this a purchase or a rental?
  14. PRESENTATIONS!: Is this the same hardware setup as the Maze game?
  15. WHACK!: Does the leaderboard need to be a separate monitor?
  16. WHACK!: Is there onsite support for assembling and setting up the game?
  17. WHACK! Is this a purchase or a rental?

Rental Furniture #1 (CT)

  1. Where are your rental furniture distribution centers located?
  2. Is drayage included in the rental furniture pricing?
  3. Are 2D and 3D files available for the rental furniture products?
  4. Can I make a change to an order I have already placed?
  5. What are the benefits of rental furniture?

Rental Furniture #2 (CT)

  1. Where are your rental furniture distribution centers located?
  2. Is drayage included in the rental furniture pricing?
  3. Are 2D and 3D files available for the rental furniture products?
  4. Can I make a change to an order I have already placed?
  5. What are the benefits of rental furniture?

Flooring | Carpet & Other (BR)

  1. How do I calculate the amount of carpet I need?
  2. Is it better to rent or purchase exhibit/event carpet?
  3. How can I get versatile use of my carpet?
  4. How can I extend the longevity of my carpet use?
  5. There are so many flooring options! How do I know which one is right for me?
  6. I need a product that installs quickly. What are my flooring options?
  7. Is flooring that important to an exhibit space?

Lighting (DS)

  1. What if I have a question and want assistance with designing a lighting setup for a project?
  2. What should be considered when selecting the type of lighting to use in a space?
  3. What is the influence of color temperature on mood?
  4. How versatile is Track Lighting?
  5. Can LEDs be used to provide general illumination?
  6. What are some of the advantages of using LED bulbs compared to incandescent bulbs
  7. Why do you only sell Velcro brand hook and loop tapes and products?
  8. What are some general safety guidelines that should be kept in mind when choosing bulbs and power sources for lighting fixtures?

Add designs and photos to your personal gallery simply by clicking on the +My Gallery links

Then email your "My Gallery" to colleagues, friends, or your favorite exhibit designer. There's no better way to begin designing a display that reflects your exhibit marketing goals.

Note: My Gallery uses a temporary browser cookie to store your gallery. We recommend that you send your gallery to your email address if you need to retain it for longer than 30 days.

  • Suggested lead times may vary depending on current orders. Please check with Customer Service.
  • Production lead times are based on business days and DO NOT include any shipping days.
  • Production-ready artwork (when applicable) must accompany the order confirmation. Delays in uploading artwork may lead to expedited charges or shipping changes.
  • No order will be released to Production without a signed order confirmation.
  • Shipping is based on the availability of materials and graphics. Additional charges may apply if materials or graphics must be expedited.
  • Standard lead times do not apply to orders of multiple quantities.
Exhibit Weight varies depending on the packaging and the shipping method. Variables include but are not limited to:
  • Dimensional Weight vs. Actual Weight: Dimensional weight is defined as crate or case size. On most air shipments, the dimensional weight exceeds the actual weight
  • Portable Cases vs. Wood Crates or Molded Tubs (where applicable): Exhibit designs that require one wood crate would require multiple portable cases. Selecting one vs. the other affects the total weight (dimensional or actual).
  • Freight Carrier: LTL carriers (Less than Truckload) quote freight based on space used. UPS, FedEx, and air freight carriers quote freight based on either the dimensional or the actual weight of the shipment.
  • Freight Service Level (number of days): Service levels range from Same Day Delivery to Two Week Delivery.
For more information about exhibit weights and freight options, please contact your local exhibit representative.
Electrical, Cord, and Wire Management varies depending on the display and each exhibitor's requirements. When ordering your trade show display, consider the following electrical/wire management issues and discuss your options with an exhibit professional:
  • Inline vs. Island Displays
  • Lead Retrieval Devices
  • Computer and Monitor Cables
  • Demo Equipment
  • Overhead Lighting
  • Grommets and Grommet Placement in Counters
  • Overhead vs. Floor Power Supply
  • Flooring and Electrical Wiring
  • Options for Hiding Cords and Cables
  • Flat vs. Round Electrical Cords
  • Multi-Plug Outlets and Extension Cords
By reviewing your wiring options BEFORE you order your display, you'll save TIME and MONEY and ensure your exhibit exceeds your expectations and your installation is trouble-free.
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